DAISY AWARD NOMINATIONS

The DAISY Award ® for Extraordinary Nurses honors the super-human work nurses do for patients and families every day. Nurses are honored for their extraordinary acts of compassion at a ceremony that are held bi-annually in June and December. Patients and their families nominate nurses for the award and are invited to attend the ceremony if the nurse they nominate wins. Please take the time to share your story of what your nurse has meant to you, and your nurse may be selected to receive this meaningful recognition.

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DAISY Award honorees personify Hill Regional Hospital's remarkable patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care. They are recognized as outstanding role models in our nursing community.

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You may submit your nomination by completing a submission form. Please describe in detail a specific situation or story that demonstrates how this nurse made a meaningful difference in your experience.

FINANCIAL INFORMATION

At Hill Regional Hospital, our goal is to provide patients with high-quality care and a positive hospital experience, from registration through discharge. We know that understanding billing and insurance may be overwhelming at times. On these pages, you will find information about billing, insurance, financial assistance, and online bill payment.

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Patient bills for dates of services prior to 8/1/2020 will still be handled by CHS.  The patient will need to call the number that appears on the bill. 

Any service related to 8/1/2020 and after can be paid on-site, at Hill Regional Hospital.  Our patients can also call and ask to pay a bill.  Our registration department will be happy to assist you in processing your payment.

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Customer Service number for Hill Regional Hospital: 866-401-7570

PATIENT PORTAL

Introducing MyCareCorner!  Patients who have visited our hospital will receive an invite to register for MyCareCorner, Hill Regional's new patient portal!  Once you have registered to access your records, click on the "Access My Care Corner" here or below.

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About MyCareCorner

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MyCareCorner is an interactive user interface that brings your health data to life and promotes a collaborative approach to care. With MyCareCorner, you will continue to have the tools to be more engaged in your health anytime, anywhere. Also, you’ll continue to have access to your health information no matter where you are.

Some Features include:​

• Appointments

• Immunizations

• Medical Conditions

• Medications

• Medical Visits and Encounters

• Procedures

• Messaging

• Lab Results

• Documents

In addition, you'll have the ability to download the MyCareCorner mobile app (iOS / Droid) and have access to your Hill Regional Health records from anywhere, more conveniently than ever!

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Helpful Links

• Access My Care Corner (click here)​

  • In case of emergency, do not use MyCareCorner messaging, please call 911. ​

• A Patient's Guide to Using MyCareCorner.pdf

REQUEST MEDICAL RECORDS

Patients who have received care at Hill Regional Hospital may request copies of their medical record/health information by downloading the "Authorization for Release, Use and Disclosure of Health Records" form here and returning it to the Health Information Management Department at Hill Regional Hospital or via email at ..

VISITOR INFORMATION

Next to our patients, our patients' friends and family members are the most important people we know. Spending time with someone who cares during a hospital stay stimulates smiles and lifts spirits–on both sides of the hospital bed. That's why we encourage visitors to come see us, sit, and stay awhile; it's a healthy experience for everyone.

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General Visiting Hours

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7 a.m. – 7 p.m.

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Details 

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• Wash your hands often while visiting our facility. It prevents the spread of germs that can cause infection.

• If you’ve got a fever, cold or any infection symptoms, please stay home.

• Hill Regional Hospital is a tobacco-free campus. Smoking is only allowed in designated areas.

• Don’t bring patients food or candies unless your attending doctor gives permission.

• Phone calls to patient rooms are only allowed during visiting hours, 7 a.m. to 9 p.m.

• Hospital staff reserves the right to ask disruptive visitors to leave the hospital campus.

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Patients, guests and their families can also get a hot, healthy meal (or a snack or cold beverage) in our cafeteria. Vending machines are located in our emergency room and medical/surgical waiting areas. 

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Cafeteria Hours: 

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Breakfast: 8:00 a.m. - 9 a.m. Monday - Friday
Lunch: 11:30 a.m. - 1:30 p.m. Monday - Friday

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Questions?

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Call the Hill Regional Hospital cafeteria at (254) 580-8896.

YOUR STAY

No one looks forward to a hospital stay, but at Hill Regional Hospital, we work hard to make sure your visit is as pleasant as possible. Here's a few things you should know about your room and our hospital in general that can help make your time with us restful and healing. 

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Hill Regional Hospital offers private rooms.

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Your Bed: Beds in the Medical Surgical and Intensive Care unit have cardiac monitoring equipment that can track: heart rate, cardiac output, and central venous and respiratory pressure temperature. 

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Smoking: This is a smoke-free campus, including Medical Office Building and grounds.

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Meals: For meal information, please call (254)580-8896.